Switchboard Connect
LAST UPDATED: 2 SEPTEMBER 2026
About Switchboard Connect
Switchboard Connect is a lead-generation and customer-referral service operating in Adelaide and surrounding areas.
We help connect homeowners and other customers seeking switchboard upgrades and related electrical services with independent electrical contractors.
Switchboard Connect is not an electrical contractor, does not perform electrical work, and does not provide electrical advice, inspections, assessments or electrical quotes.
Our Service
You may use our website to submit an enquiry about switchboard upgrades, switchboard replacements, safety switches, RCD upgrades and related electrical services.
When you submit an enquiry, Switchboard Connect may review the information provided and connect you with an independent electrical contractor who may contact you regarding your enquiry.
We do not guarantee that every enquiry will be matched with a contractor.
Independent Electrical Contractors
Contractors referred through Switchboard Connect are independent businesses and are not employees, partners or agents of Switchboard Connect unless expressly stated otherwise.
Any agreement you enter into with a contractor is directly between you and that contractor.
The contractor is responsible for determining whether they are able to undertake the requested work and for complying with any applicable licensing, safety and legal requirements.
Electrical Work
Switchboard Connect does not:
Inspect or assess switchboards
Determine what electrical work is required
Provide electrical advice
Provide electrical quotes
Perform electrical work
Supervise or manage electrical work performed by contractors
Any decision about electrical work should be made in consultation with an appropriately qualified and licensed electrical contractor.
Quotes, Pricing and Availability
Any quotes, prices, recommendations, availability and scope of electrical work are determined by the independent contractor.
Switchboard Connect does not set, control or guarantee contractor pricing, availability, workmanship or recommendations.
You should discuss the scope, price, timing and terms of any proposed electrical work directly with the contractor before agreeing to proceed.
No Obligation
Submitting an enquiry through Switchboard Connect does not require you to:
Accept a quote
Engage a contractor
Proceed with electrical work
Enter into any contract with a contractor
You are free to decide whether or not to proceed with any contractor who contacts you.
Contractor Contact and Information Sharing
By submitting an enquiry, you understand that Switchboard Connect may share relevant information from your enquiry with an independent electrical contractor for the purpose of responding to your request.
This may include your name, phone number, email address, suburb or general location, property type, requested service and other information reasonably necessary to respond to your enquiry.
The contractor may contact you using the details you provide.
Our handling of personal information is described in our Privacy Policy.
Accuracy of Information
You agree to provide information that is accurate, current and complete when submitting an enquiry.
You should not submit false, misleading, fraudulent or intentionally inaccurate information.
Providing accurate information helps contractors understand your request and determine whether they may be able to assist.
Website Use
You agree to use the Switchboard Connect website lawfully and only for genuine enquiries or legitimate purposes.
You must not:
Submit fraudulent or misleading enquiries
Attempt to interfere with or disrupt the website
Use the website for unlawful purposes
Attempt to gain unauthorised access to website systems or information
Submit another person's personal information without appropriate authority
We may restrict or refuse access to the service where we reasonably believe the website is being misused.
No Guarantee of Outcome
Switchboard Connect does not guarantee that:
You will be contacted by a contractor
A contractor will provide a quote
A contractor will accept your job
The quoted price will meet your expectations
The requested work will be available
Any particular outcome will result from submitting an enquiry
The availability and outcome of contractor services are determined by the independent contractor.
Third-Party Services and Limitation of Liability
To the extent permitted by law, Switchboard Connect is not responsible for the acts or omissions of independent contractors, including their:
Workmanship
Pricing
Availability
Recommendations
Conduct
Delays
Communications
Electrical services
Any dispute concerning electrical work, pricing, workmanship, payment or the services provided by a contractor should be addressed directly with that contractor.
Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, restricted or modified under applicable law.
Intellectual Property
Unless otherwise stated, the content, branding, logos, text, graphics, design and other materials appearing on the Switchboard Connect website are owned by or licensed to Switchboard Connect.
You must not reproduce, modify, distribute, publish or commercially use our website content without our permission, except where permitted by law.
Privacy
Our collection, use, storage and disclosure of personal information is described in our Privacy Policy.
You can view our Privacy Policy here:
Changes to These Terms
We may update these Terms & Conditions from time to time.
When changes are made, the updated version will be published on this page and the "Last Updated" date will be revised.
Your continued use of the website after updated Terms are published may constitute acceptance of the updated Terms to the extent permitted by law.
Governing Law
These Terms & Conditions are governed by the laws applicable in South Australia and applicable Australian law.
Any disputes concerning these Terms will be subject to the applicable courts and tribunals of South Australia, to the extent permitted by law.
Contact
If you have questions about these Terms & Conditions, you can contact Switchboard Connect at:
Email: switchboard.connect.au@gmail.com
Business Name: Switchboard Connect
Important Notice
Switchboard Connect is a lead-generation and customer-referral service. We are not an electrical contractor and do not perform electrical work.
Electrical services, inspections, assessments, quotes, pricing, workmanship, contracts and other arrangements relating to electrical work are the responsibility of the independent contractor you choose to engage.